Hiring For International Customer Support / Technical Support/ Sal 7 L

The Job Factory; Bengaluru; On-site; INR 320,000 - 650,000; Full time

Benefits offered by this job

Work location in Bangalore

5 working days per week

2 rotational week offs

Cab facility up to 20 KM

Attractive night shift allowance

Fast-track career growth opportunities

Supportive and collaborative workplace

Job summary

The Job Factory is hiring for an international voice support role in Bangalore. Join a dynamic team handling US customer interactions and delivering timely resolutions with professionalism and empathy.

Freshers and experienced candidates are welcome. Excellent spoken English and basic computer skills are mandatory, with flexibility for US night shifts and rotational week offs as part of the schedule.

Qualifications

• Excellent spoken English is mandatory.
• Strong communication and listening skills are essential.
• Basic computer knowledge is required.
• Freshers and experienced candidates can apply.

Responsibilities

• Attend inbound and outbound calls from US-based clients.
• Understand customer requirements and provide prompt solutions.
• Deliver excellent customer service with professionalism and empathy.
• Maintain accurate records of customer interactions.
• Ensure customer satisfaction by adhering to quality standards.
• Coordinate with internal teams for issue resolution when necessary.

Skills

Exceptional verbal English

Strong communication

Active listening

Basic computer knowledge

Willingness for US night shifts

Education

Any Graduate or Undergraduate

Job description

Greeting from The Job Factory.

Hiring: Customer Support / Technical Support Associate International Voice Process

IMMEDIATE JOINERS ONLY

Call : HR smitha @ 9880964847 (Call or Whatsapp)

Email id : [e-mail]

Call has to be made between 10am -6 PM

About the Role:

Join a dynamic international customer support environment where your communication skills can shape exceptional customer experiences. We are seeking passionate individuals who can confidently handle US customer interactions and provide timely resolutions.

Key Responsibilities:

• Attend inbound and outbound calls from US-based clients
• Understand customer requirements and provide prompt solutions
• Deliver excellent customer service with professionalism and empathy
• Maintain accurate records of customer interactions
• Ensure customer satisfaction by adhering to quality standards
• Coordinate with internal teams for issue resolution when necessary

Requirements:

• Freshers and experienced candidates can apply
• Any Graduate Or Undergraduate
• Excellent spoken English skills are mandatory
• Comfortable with US Night Shifts
• Strong communication and listening skills
• Basic computer knowledge required
• Flexible with rotational week offs

What We Offer:

• Work Location: Bangalore
• Salary: Fresher 3.2LPA
• experience upto 6.5LPA
• 5 Working Days
• 2 Rotational Week Offs
• Cab Facility up to 20 KM
• Attractive Night Shift Allowance
• Fast-track career growth opportunities
• Supportive and collaborative workplace

Regards,

Smitha