Customer Care Executive | Kolkata | Salary upto 25K

Fastinfo Legal Service; Kolkata District; On-site; INR 134,000 - 201,000; Full time

Benefits offered by this job

Fixed salary

Weekly incentives

Monthly incentives

Job summary

Fastinfo Legal Service is seeking a proactive customer support professional in Kolkata, India. You will handle inbound and outbound calls, explain services, and resolve issues while aiming to meet daily, weekly and monthly targets.

We welcome freshers and experienced candidates with strong communication and problem-solving skills. The role requires 12th Pass and offers a fixed monthly salary with incentives.

Qualifications

• Fluency in English and Hindi required.
• Freshers or experienced candidates welcome.
• Excellent communication and problem-solving skills.
• 12th Pass is required.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Address queries and resolve issues efficiently.
• Explain company products and services to customers.
• Achieve daily, weekly, and monthly performance targets.

Skills

Fluent English

Fluent Hindi

Education

12th Pass

Job description

• Handle inbound and outbound customer calls professionally.


• Achieve assigned daily, weekly, and monthly performance targets


• Address customer queries and resolve issues efficiently.


• Explain company products and services to customers.

Required Candidate profile

• Fluency in both English(mandatory) and Hindi


• Freshers and experienced candidates can apply.


• Good communication, interpersonal, and problem-solving skills


• Education Qualification - 12th Pass.

Perks and benefits

• Fixed salary + weekly/monthly incentives.