Customer Care Executive

Rudr Consultancy Services; Udaipur District; On-site; INR 250,000 - 350,000; Full time

Job summary

Rudr Consultancy Services in Rajasthan, India, seeks a dedicated professional to manage incoming phone calls, generate sales leads, and identify customer needs to achieve satisfaction. You will build sustainable relationships and trust with customer accounts through open and interactive communication.

You will provide accurate, valid, and complete information by using the right methods/tools, and you will aim to meet personal and team sales targets and call handling quotas.

Qualifications

• Provide accurate, valid, and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.

Responsibilities

• Manage incoming phone calls.
• Generate sales leads.
• Identify and assess customers needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.

Skills

Customer service

Sales targets

Call handling

Communication

Job description

Manage incoming phone calls. Generate sales leads. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication.

Required Candidate profile

Provide accurate, valid, and complete information by using the right methods/tools. Meet personal/customer service team sales targets and call handling quotas.