Customer Care Executive

Miros Hotels & Resorts; Greater Noida; Presencial; INR 250.000 - 420.000; Jornada completa

Descripción de la vacante

Miros Hotels & Resorts in Greater Noida invites an enthusiastic customer advocate to join our team. You will handle queries via phone, email, and chat, ensuring timely, accurate information and a courteous experience for every client.

You will support the sales team with pre-sales assistance, share property details on residential plots and land, and collaborate with marketing to drive lead generation while upholding a high standard of professionalism.

Responsabilidades

• Handle customer queries via phone calls, emails, and chats to resolve their concerns and provide solutions.
• Provide accurate information about residential properties, land, and plots to potential customers.
• Assist sales teams by providing pre-sales support and helping them close deals.
• Maintain a high level of professionalism while interacting with clients and colleagues alike.
• Collaborate with other departments (e.g., marketing) to develop effective strategies for lead generation.

Descripción del empleo

Roles and Responsibilities

• Handle customer queries via phone calls, emails, and chats to resolve their concerns and provide solutions.
  
• Provide accurate information about residential properties, land, and plots to potential customers.
  
• Assist sales teams by providing pre-sales support and helping them close deals.
  
• Maintain a high level of professionalism while interacting with clients and colleagues alike.
  
• Collaborate with other departments (e.g., marketing) to develop effective strategies for lead generation.