Customer Care Executive

Turbolux Paints Pvt.ltd; Malappuram; On-site; INR 200,000 - 320,000; Full time

Job summary

Turbolux Paints Pvt.ltd in Kerala, India invites applications for a customer service role. You will handle inquiries, provide product information, guide color choices, and resolve issues with courtesy and professionalism.

You will collaborate with internal teams to improve customer satisfaction and maintain high levels of engagement and loyalty, supporting a positive brand experience for our color and coating customers.

Qualifications

• Experience in handling customer inquiries and resolving issues.
• Ability to provide accurate information about products and services.
• Ability to guide color selection and product usage.

Responsibilities

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide accurate information about products and services to customers.
• Resolve customer complaints and concerns in a timely and efficient manner.
• Guide customers on color selection and product usage.
• Collaborate with internal teams to improve customer satisfaction.
• Maintain high levels of customer engagement and loyalty.

Skills

Customer service

Communication skills

Problem solving

Product knowledge

Team collaboration

Job description

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide accurate information about products and services to customers.
• Resolve customer complaints and concerns in a timely and efficient manner.
• Guide customers on color selection and product usage.
• Collaborate with internal teams to improve customer satisfaction.
• Maintain high levels of customer engagement and loyalty.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.