Customer Care Executive

Talentoindia; Hyderabad; On-site; INR 250,000 - 350,000; Full time

Job summary

Talentoindia is seeking a Customer Care Executive in Hyderabad to handle customer inquiries via phone, email, or chat and provide accurate information. The role emphasizes a customer-first mindset and problem-solving skills in a fast-paced environment.

Ideal candidates will have strong communication abilities, basic computer knowledge, and typing skills. This on-site position offers an opportunity to contribute to high customer satisfaction and maintain detailed interaction records.

Qualifications

• Minimum high school diploma; bachelor's degree preferred.
• Excellent verbal and written communication skills.
• Basic computer knowledge and typing skills.

Responsibilities

• Respond to customer inquiries via phone, email, or chat.
• Resolve complaints and ensure timely follow-up.
• Maintain records of customer interactions.
• Provide clear product/service information.

Skills

Customer service

Communication

Typing

Education

High school diploma

Bachelor's degree (preferred)

Job description

Job Description

We are seeking a Customer Care Executive to handle customer queries, provide accurate information, and ensure a high level of customer satisfaction. The ideal candidate should have strong communication skills, a problem-solving mindset, and a customer-first attitude.

Key Responsibilities

• Respond to customer inquiries via phone, email, or chat
• Resolve complaints and ensure timely follow-up
• Maintain records of customer interactions
• Provide product/service information clearly and effectively

Qualifications

• High school diploma or equivalent; bachelor's degree preferred
• Excellent verbal and written communication skills
• Basic computer knowledge and typing skills