Customer Care Executive

Advology Solution; Gurugram District; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Night shift

2-way cab

8 Week offs

Job summary

Advology Solution in Gurugram, Haryana seeks a female candidate for a night-shift customer service role handling US calling and international voice support. You will deliver outstanding customer experiences, manage multiple tasks, and maintain high satisfaction with clear written and verbal communication.

This position offers fixed night shifts with 2-way cab facilities and eight weekly offs, with no sales targets and paid leave after probation.

Qualifications

• Experience in US calling and international voice process.
• Excellent written and verbal communication skills.
• Willingness to work night shifts.
• Female candidate preferred.

Responsibilities

• Provide customer service and support to US clients.
• Ensure high levels of customer satisfaction.
• Handle multiple tasks and priorities simultaneously.
• Resolve problems and conflicts effectively.
• Verify outbound calling as needed.
• Adapt to night-shift schedule.

Skills

Customer Service

US Calling

Communication

Problem-Solving

Multi-tasking

Conflict Resolution

Night shift readiness

International Voice Process

Job description

Role & responsibilities

• Customer Service, Customer Support, and Customer Experience skills.
• Must have experience with US Calling.
• Ability to ensure high levels of Customer Satisfaction.
• Excellent written and verbal communication skills.
• Ability to handle multiple tasks and priorities simultaneously.
• Problem-solving and conflict resolution skills.
• Candidate should be ok for Verifiying outbound calling.
• Candidate should be from International Voice Process.
• Candidate must be comfortable for Night shift.
• Only Female Candidate Preferred.

Perks & Benefits

• Fixed Night shifts 2 way cabs ,8 Week offs.
• No Sales , No Targets , No Incentives.
• 1.5 Paid Leave after completion of Probation Period.

Contact Person : Jennifer (9643238257)