Customer Associate

Tech Mahindra; Dadri; On-site; INR 279,000 - 424,000; Full time

Benefits offered by this job

Both side cab facility

Incentives

5 days working

Job summary

Tech Mahindra is seeking an International Voice Process / Customer Support Executive to manage inbound international calls and deliver quality service. The role requires a minimum of 1 year experience in International Voice from a BPO and excellent English communication (verbal & written).

Night/rotational shifts availability is needed to cover global time zones. The ideal candidate will be comfortable with a fast-paced contact center environment and a customer-first approach.

Qualifications

• 1 year of experience in International Voice from a BPO company.
• Excellent English communication skills (verbal & written).
• Willingness to work night/rotational shifts.

Responsibilities

• Handle international inbound calls.
• Provide customer support to international clients.

Skills

English communication

Inbound calls

Job description

International Voice Process / Customer Support Executive role.

Key Responsibilities:

• Minimum 1yr+ experience in International Voice
• Handled international inbound calls

Eligibility Criteria:

• Minimum 1 year of experience in International Voice Process from BPO Company
• Excellent English communication skills (verbal & written)
• Flexibility working in night / rotational shifts

Perks & Benefits

• Both side cab facility
• Incentives
• 5 days working