Customer Care Executive

Wsne Consulting; New Delhi, Gurugram District; On-site; INR 212,000 - 368,000; Full time

Benefits offered by this job

Cab facility

Incentives

Job summary

Wsne Consulting in Gurugram is hiring for an International Voice Process role. Freshers and experienced candidates with excellent communication are invited to apply.

The position requires handling calls from customers worldwide and resolving queries, with 24x7 shift coverage. Candidates should have at least 1 year of BPO experience; in-hand salary ranges from 19k to 33k, with additional incentives of 2500–3500 monthly.

Qualifications

• Excellent communication skills and ability to handle calls from customers worldwide.
• Willingness to work 24x7 shifts and handle semi-technical requests.

Responsibilities

• Handle calls from customers across the globe (US/UK/UAE, etc.).
• Resolve customer queries and concerns.
• Maintain good presence of mind and strong verbal communication.

Skills

Communication skills

Verbal communication

Shift flexibility

Education

Graduate degree or higher

Job description

Job Description

We are looking for enthusiastic and customer-centric individuals to join our International Voice Process. Both freshers and experienced candidates are encouraged to apply.

Role & responsibilities

• Candidates must have excellent communication skills and ability to work 24*7 shifts,
• Handle calls from Customers over the globe US/UK/UAE/ etc and resolve their queries and concerns.
• Candidates with good presence of mind and strong verbal communication are preferred
• Candidates with basic Technical knowledge can apply for Semi Technical process

Preferred candidate profile

• Undergraduate / Graduate Freshers / Experienced candidates with excellent communication skills may apply,
• Minimum 1 year BPO experience required
• Salary 19-33k in hand, Decent hike on last drawn salary depending on rounds of interviews
• Lucrative Incentives plus monthly variable of 2500 - 3500
• 5 days working 2 rotational week off
• Rotational shifts with both side cabs
• Job Location : Gurugram