Customer Care Executive

TP; Kolkata District; On-site; INR 180,000 - 240,000; Full time

Job summary

TP in Kolkata is seeking a Customer Support Executive with minimum 12th pass. Fresher or experienced candidates can apply. Must have excellent English communication and interpersonal skills, and be comfortable with night shifts. Immediate joiners only.

You will handle customer inquiries via calls and chats, provide product and service information, aim to exceed satisfaction targets, maintain accurate records of interactions, and collaborate with the team to achieve goals.

Qualifications

• Minimum 12th pass qualification
• Fresher and experienced both can apply
• Excellent communication and interpersonal skill in English

Responsibilities

• Handling customer inquiries and resolving issues via calls and chats
• Providing product/service information to customers
• Meeting and exceeding customer satisfaction targets
• Maintaining accurate records of customer interactions
• Collaborating with team members to achieve team goal

Skills

English fluency

Interpersonal skills

Education

12th pass

Job description

• Minimum 12th pass qualification - Fresher and experienced both can apply
• Excellent communication and interpersonal skill in English
• Comfortable in night shifts
• Immediate Joiners only

Responsibilities

• Handling customer inquiries and resolving issues via calls and chats
• Providing product/service information to customers
• Meeting and exceeding customer satisfaction targets
• Maintaining accurate records of customer interactions
• Collaborating with team members to achieve team goal