Customer Service Executive

Talent Acquaintance; Chandigarh; Vor Ort; INR 240.000 - 360.000; Vollzeit

Zusammenfassung

Talent Acquaintance in India is seeking a customer service representative to handle inquiries, resolve issues, and provide accurate product information. You will build lasting relationships with customers and work with internal teams to ensure satisfaction.

The role requires excellent communication, adaptability, and strong problem-solving. You will maintain product knowledge, meet performance targets, and collaborate effectively in a fast-paced environment.

Qualifikationen

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Strong problem-solving and analytical skills with attention to detail.
• Proficient in using computer systems and software applications.
• Ability to adapt to changing situations and priorities.
• Strong teamwork and collaboration skills with a positive attitude.

Aufgaben

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Maintain high product knowledge to effectively address customer concerns.
• Consistently meet or exceed performance targets, including quality metrics and sales goals.

Kenntnisse

Communication skills

Interpersonal skills

Multitasking

Problem solving

Analytical thinking

Computer proficiency

Adaptability

Team collaboration

Jobbeschreibung

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Maintain high product knowledge to effectively address customer concerns.
• Consistently meet or exceed performance targets, including quality metrics and sales goals.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Strong problem-solving and analytical skills with attention to detail.
• Proficient in using computer systems and software applications.
• Ability to adapt to changing situations and priorities.
• Strong teamwork and collaboration skills with a positive attitude.