Customer Service Executive

Talent Acquaintance; Hyderabad; Vor Ort; INR 300.000 - 420.000; Vollzeit

Zusammenfassung

Talent Acquaintance in Hyderabad, Telangana, is seeking a customer support professional to handle inquiries, provide information about products or services, and help build lasting relationships with customers.

The role requires excellent communication, the ability to manage multiple tasks in a fast-paced environment, strong problem-solving skills, and collaboration with internal teams to resolve issues while maintaining product knowledge and meeting performance targets.

Qualifikationen

• Strong written and verbal communication skills.
• Ability to handle multiple priorities in a fast-paced setting.
• Proactive problem-solving and attention to detail.
• Proficient in using computer systems and software applications.
• Team-oriented with a positive attitude.

Aufgaben

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Maintain high product knowledge to effectively address customer concerns.
• Consistently meet or exceed performance targets, including quality metrics and sales goals.

Kenntnisse

Excellent communication

Interpersonal skills

Ability to work in fast-paced

Problem-solving

Attention to detail

Jobbeschreibung

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Maintain high product knowledge to effectively address customer concerns.
• Consistently meet or exceed performance targets, including quality metrics and sales goals.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Strong problem-solving and analytical skills with attention to detail.
• Proficient in using computer systems and software applications.
• Ability to adapt to changing situations and priorities.
• Strong teamwork and collaboration skills with a positive attitude.