Customer Support Executive

Vkc Nuts; Dadri, Ghaziabad District; On-site; INR 250,000 - 350,000; Full time

Job summary

Vkc Nuts is hiring a customer service representative in Uttar Pradesh. You will handle customer inquiries via phone, email, or chat to resolve concerns and provide timely solutions.

You will understand customer needs, deliver accurate, efficient service, and maintain a high level of professionalism with excellent communication skills. You will collaborate with internal teams to resolve complex issues when necessary.

Responsibilities

• Handle customer inquiries via phone calls, emails, or chats to resolve their concerns and provide timely solutions.
• Provide accurate and efficient service to customers by understanding their needs and preferences.
• Maintain a high level of professionalism while interacting with customers, ensuring excellent communication skills.
• Collaborate with internal teams to resolve complex issues and raise when necessary.

Job description

Roles and Responsibilities

• Handle customer inquiries via phone calls, emails, or chats to resolve their concerns and provide timely solutions.
  
• Provide accurate and efficient service to customers by understanding their needs and preferences.
  
• Maintain a high level of professionalism while interacting with customers, ensuring excellent communication skills.
  
• Collaborate with internal teams to resolve complex issues and raise when necessary.