Customer Care Executive

Shining Stars Institution & travels; Dadri, Gurugram District, New Delhi; On-site; INR 223,000 - 312,000; Full time

Benefits offered by this job

Walk-in interviews

Immediate joining

Incentives

Job summary

Shining Stars Institution & travels is conducting mega hiring for Customer Care Executives across voice and chat processes in Gurugram, Noida, New Delhi and Delhi. Freshers and experienced candidates are welcome to apply.

Handle customer queries via voice and chat, provide accurate resolutions, maintain courteous communication, and coordinate with internal teams to ensure high-quality service and customer satisfaction.

Walk-in interviews are available with immediate joining opportunities.

Qualifications

• Good verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Handle customer queries via voice and chat support.
• Understand customer concerns and provide accurate resolutions.
• Maintain professional and courteous communication.
• Deliver high-quality customer service and ensure customer satisfaction.
• Coordinate with internal teams when required.

Skills

Good verbal and written communication

Interpersonal skills

Education

Graduates and undergraduates eligible

Job description

Customer Care Executive Voice & Chat Process (Mega Hiring)

Location:

Gurugram, Noida, New Delhi and Delhi

Industry:

BPO / ITES / Customer Support

Openings:

Multiple | Immediate Joining

About the Role:

We are conducting mega hiring for Customer Care Executives in Gurugram & Noida. Openings are available across voice and chat processes. Freshers and experienced candidates are welcome to apply.

Job Responsibilities:

• Handle customer queries via voice and chat support.
• Understand customer concerns and provide accurate resolutions.
• Maintain professional and courteous communication.
• Deliver highquality customer service and ensure customer satisfaction.
• Coordinate with internal teams when required.

Eligibility Criteria:

• Graduates and undergraduates eligible.
• Freshers and experienced candidates can apply.
• Good verbal and written communication skills.
• Strong interpersonal and problemsolving abilities.

Salary & Benefits:

• Freshers: 20,000 CTC/month + Incentives
• Experienced: Up to 28,000 CTC/month + Incentives

Why Join Us:

• Walkin interviews available.
• Quick selection process.
• Immediate joining opportunities.