Walk-in | Customer Support Executive International voice

24 7 ai; Bengaluru; Sur place; INR 212 000 - 368 000; Plein temps

Avantages offerts par ce poste

Two-way Cab Facility

Life and Medical Insurance

Cafeteria

Gym

Sports Arena

Amphitheatre

Theme-based Breakout Zones

Résumé du poste

24 7 ai in Bengaluru is seeking dedicated Customer Support agents for our International US Process. You will assist US-based customers, provide support, and ensure high-quality service. Freshers and experienced candidates are encouraged to apply, with immediate joiners preferred.

Role involves rotational and night shifts to align with US hours. Excellent English communication is essential, and you will handle inquiries, resolve issues, and maintain accurate customer records while collaborating

Qualifications

• Excellent Verbal and Written Communication skills in English.
• Resolving customer issues in a timely and efficient manner.

Responsabilités

• Provide exceptional customer service through voice and support.
• Resolving customer issues in a timely and efficient manner.
• Ensure customer satisfaction by delivering clear, accurate and helpful information.
• Maintain and update customer records as required.
• Collaborate with internal teams to ensure seamless service delivery.

Connaissances

Verbal communication

Written communication

English proficiency

Formation

12th standard or graduation

Description du poste

Job Description

We are looking for dedicated and enthusiastic individuals to join our International US Process as Customer Support agents. The successful candidates will be responsible for assisting US-based customers, providing support, and ensuring high-quality service. Whether you have prior experience or are a fresher, we encourage you to apply! Immediate joiners are preferred!

Key Responsibilities

• Provide exceptional customer service through voice, support.
• Resolving customer issues in a timely and efficient manner.
• Ensure customer satisfaction by delivering clear, accurate, and helpful information.
• Maintain and update customer records as required.
• Collaborate with internal teams to ensure seamless service delivery.

Required Qualifications

• 12th Standard, or Graduate candidates can apply.
• Both experienced candidates and freshers are welcome to apply.
• Excellent Verbal and Written Communication skills in English.
• Resolving customer issues in a timely and efficient manner.
• Ability to handle customer queries confidently and professionally.
• Willingness to work in rotational and night shifts (US. shift hours).

Salary & Perks

Salary Range: 19,000 To 21,000 for Freshers & 33000 per month for experience (In-hand based on your interview and experience)

Additional Benefits

• Two-way Cab Facility
• Life and Medical Insurance
• Cafeteria,
• Gym,
• Sports Arena,
• Amphitheatre,
• Theme-based Breakout Zones