Custom Software Engineer

Accenture India Private Limited; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Accenture India Private Limited is seeking an Application Support Engineer to act as a software detective, investigating and resolving issues across essential business systems, with a focus on Oracle Planning and Budgeting (EPBCS).

The role requires 5+ years of experience and 15 years of education, with proactive monitoring, collaboration across multiple teams, and ensuring uninterrupted critical operations at the CDC2A SEZ location.

Qualifications

• Must Have: Oracle Planning and Budgeting (EPBCS).
• Strong analytical skills to diagnose and troubleshoot complex system issues.
• Experience in managing and supporting enterprise-level financial planning applications.
• Ability to work with cross-functional teams to implement solutions.
• Excellent communication skills to convey technical information clearly.

Responsibilities

• Act as SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to align support activities with business needs.
• Mentor junior team members to boost problem-solving and technical knowledge.
• Drive continuous improvement initiatives to optimize support processes and system reliability.

Skills

Oracle Planning and Budgeting

Analytical skills

Cross-functional collaboration

Effective communication

System monitoring

Education

15 years full time education

Job description

Application Support Engineer Project Role

Application Support Engineer Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills: Oracle Planning and Budgeting (EPBCS). Good to have skills: NA. Minimum 5 year(s) of experience is required. Educational Qualification: 15 years full time education. Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain system stability and performance. The position demands continuous monitoring, collaboration with different teams, and ensuring that critical business operations run smoothly without disruption.

Roles & Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to ensure alignment of support activities with business needs.
• Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
• Drive continuous improvement initiatives to optimize support processes and system reliability.

Professional & Technical Skills

• Must To Have Skills: Proficiency in Oracle Planning and Budgeting (EPBCS).
• Strong analytical skills to diagnose and troubleshoot complex system issues effectively.
• Experience in managing and supporting enterprise-level financial planning and budgeting applications.
• Ability to work collaboratively with cross-functional teams to implement solutions and improvements.
• Excellent communication skills to clearly convey technical information to diverse audiences.
• Familiarity with system monitoring tools and incident management processes.

Additional Information

• The candidate should have minimum 5 years of experience in Oracle Planning and Budgeting (EPBCS).
• This position is based at our CDC2A - SEZ location.
• A 15 years full time education is required.