Application Support Engineer

Accenture in India; Navi Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Accenture in India is seeking an Application Support Engineer for our Mumbai office to act as a software detective, identifying and resolving issues across core business systems with a focus on SAP Security. The role demands proactive problem solving, collaboration with cross-functional teams, and ongoing monitoring to ensure system reliability.

The ideal candidate will have 5+ years of SAP Security experience and possess 15 years of full-time education.

Qualifications

• Must have 5+ years of experience in SAP Security.
• Strong knowledge of access control concepts and user role management within SAP environments.
• Experience in troubleshooting security-related issues in enterprise applications.

Responsibilities

• Act as SME and guide the team to perform SAP Security tasks.
• Responsible for team decisions and direction.
• Engage with multiple teams and contribute on key security decisions.
• Provide solutions to security issues for the immediate team and across multiple teams.
• Coordinate with stakeholders to ensure alignment of security activities with business needs.
• Mentor junior team members to enhance technical and problem-solving skills.
• Drive continuous improvement initiatives to optimize security processes and system performance.

Skills

SAP Security

Education

15 years full time education

Job description

Project Role

Application Support Engineer

Project Role Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills

SAP Security

Good to have skills

NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification

15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and system reliability in a dynamic environment.

Roles & Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.


• Responsible for team decisions.


• Engage with multiple teams and contribute on key decisions.


• Provide solutions to problems for their immediate team and across multiple teams.


• Coordinate with stakeholders to ensure alignment of support activities with business needs.


• Mentor junior team members to enhance their technical and problem-solving skills.


• Drive continuous improvement initiatives to optimize support processes and system performance.

Professional & Technical Skills

• Must To Have Skills: Proficiency in SAP Security.


• Strong knowledge of access control concepts and user role management within SAP environments.


• Experience in troubleshooting and resolving security-related issues in enterprise applications.


• Familiarity with SAP authorization objects and security policies.


• Ability to analyze system logs and audit trails to identify potential security risks.


• Skilled in collaborating with cross-functional teams to implement security best practices.

Additional Information

• The candidate should have minimum 5 years of experience in SAP Security.


• This position is based at our Mumbai office.


• A 15 years full time education is required.