CRM Manager

ACURA SOLUTIONS LTD; Thane; Presencial; INR 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

ACURA SOLUTIONS LTD is seeking a CRM Manager to enhance customer relationships and optimize lead management. You will implement strategies for lead follow-up, maintain the CRM, and generate insights that drive growth.

You will collaborate with sales teams, train colleagues on CRM best practices, and create reports on lead status and performance. Detail-oriented analysts will thrive here.

Formación

• Strong skills in managing customer relations through CRM tools.
• Detail-oriented with ability to analyze data effectively.
• Proactive in identifying opportunities for improvement in processes.
• Enjoys collaborating with sales teams to achieve common goals.

Responsabilidades

• Develop and implement strategies for lead management and follow-up.
• Maintain the CRM system to ensure data accuracy and up-to-date information.
• Analyze customer data to identify trends and optimize engagement efforts.
• Collaborate with sales teams to streamline lead tracking and conversion processes.
• Create and maintain reports on lead status and performance metrics.
• Train team members on best practices for using the CRM system.
• Ensure timely follow-up with leads to maximize conversion rates.

Conocimientos

CRM tools

Data analysis

Process improvement

Cross-functional collaboration

Herramientas

CRM software

Descripción del empleo

The Opportunity

As a CRM Manager, you will play a crucial role in enhancing our customer relationships and improving our lead management processes. You will ensure effective communication with potential clients, ultimately driving the growth of our business.

Your Day-to-Day

• Develop and implement strategies for lead management and follow-up.
• Maintain the CRM system to ensure data accuracy and up-to-date information.
• Analyze customer data to identify trends and optimize engagement efforts.
• Collaborate with sales teams to streamline lead tracking and conversion processes.
• Create and maintain reports on lead status and performance metrics.
• Train team members on best practices for using the CRM system.
• Ensure timely follow-up with leads to maximize conversion rates.

You’ll Thrive Here

• You have strong skills in managing customer relations through CRM tools.
• You are detail-oriented and can analyze data effectively.
• You are proactive in identifying opportunities for improvement in processes.
• You enjoy working with sales teams to achieve common goals.