Lead Management & Sales Coordination Executive

Chate Coaching Classes; Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

Chate Coaching Classes is seeking an organised, tech-savvy professional to manage incoming leads, coordinate follow-ups, and maintain CRM records. You will support overall sales operations and work closely with sales teams and counsellors to ensure timely conversions.

The role emphasizes detailed follow-up, data integrity, and proactive problem-solving to optimise lead flow and performance dashboards.

Qualifications

• 1–2 years of experience in lead management or sales coordination.
• Basic understanding of sales processes and lead management.
• Comfortable with CRM software and digital tools.
• Strong Excel and Google Sheets skills.
• Excellent communication and organisational abilities.
• Detail-oriented, proactive and accountable.

Responsibilities

• Categorise incoming leads by customer requirements and interests.
• Assign and coordinate leads with relevant sales teams.
• Track follow-ups, lead status and conversions.
• Maintain CRM systems and lead databases.
• Coordinate with sales teams, counsellors, and internal departments.
• Prepare daily reports, dashboards, and lead performance records.
• Identify gaps in lead management and improve processes.

Skills

Lead management

Sales coordination

CRM operations

Excel

Google Sheets

Communication

Organisational skills

Problem-solving

Detail-oriented

Proactive

Tools

CRM software

Job description

We are looking for an organised, tech-savvy, and proactive individual to manage incoming leads, coordinate follow-ups, maintain CRM records, and support overall sales operations.

Key Responsibilities

• Understand and categorise incoming leads based on customer requirements and interests.
• Assign and coordinate leads with the relevant sales teams.
• Track follow-ups, lead status, and conversions to ensure no opportunity is missed.
• Manage and regularly update CRM systems and lead databases.
• Coordinate with sales teams, counsellors, and internal departments.
• Maintain daily reports, dashboards, and lead performance records.
• Identify gaps in lead management and improve coordination processes.

Requirements

• 1–2 years of experience in lead management, sales coordination, CRM operations, or a related role.
• Basic understanding of sales processes and lead management.
• Comfortable working with CRM software and digital tools.
• Good knowledge of Excel and Google Sheets.
• Strong communication, organisational, and problem-solving skills.
• Ability to understand customer requirements and coordinate effectively.
• Detail-oriented, proactive, and accountable.
• Ability to learn new software and systems quickly.

What We Value

Strong ownership, attention to detail, technological adaptability, and consistent execution.

• We need someone who can keep our lead management system organised, ensure timely follow-ups, and make sales coordination more efficient.