Assistant CRM Manager

Stellar Talent Hr Consultancy Chennai; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Stellar Talent HR Consultancy Chennai invites an experienced CRM professional to lead customer acquisition, retention, and growth in Bengaluru. You will develop and execute CRM strategies, manage CRM databases, and collaborate across teams to optimize campaigns.

The ideal candidate has 3-5 years in CRM management, strong knowledge of CRM analytics, CleverTap, marketing automation, and Salesforce CRM tools, with a proven track record of delivering measurable business results.

Qualifications

• 3-5 years of experience in CRM management or a related field.
• Strong understanding of CRM analytics, CleverTap, marketing automation, and Salesforce CRM tools.
• Proven track record of developing effective CRM strategies that drive business results.

Responsibilities

• Develop and execute CRM strategies to drive customer acquisition, retention, and growth.
• Manage and maintain CRM databases using Salesforce CRM software.
• Analyze sales data to identify trends, opportunities, and areas for improvement in customer relationships.
• Collaborate with cross-functional teams to implement marketing automation campaigns.

Skills

CRM analytics

CleverTap

Marketing automation

Salesforce CRM

Tools

Salesforce CRM

Job description

Roles and Responsibilities :

• Develop and execute CRM strategies to drive customer acquisition, retention, and growth.
• Manage and maintain CRM databases using Salesforce CRM software.
• Analyze sales data to identify trends, opportunities, and areas for improvement in customer relationships.
• Collaborate with cross-functional teams to implement marketing automation campaigns.

Job Requirements :

• 3-5 years of experience in CRM management or a related field.
• Strong understanding of CRM analytics, clevertap, marketing automation, and salesforce crm tools.
• Proven track record of developing effective CRM strategies that drive business results.