Crm Executive

Siyara Global Services; Mumbai; Sur place; INR 300 000 - 500 000; Plein temps

Avantages offerts par ce poste

Food allowance

Provident fund

Gratuity

Résumé du poste

Siyara Global Services is seeking a CRM Executive in Mumbai to handle customer queries by phone and email, manage pricing, quotations, and order coordination with strong Excel skills.

Responsibilities include following up on orders, payments, and deliveries to ensure smooth operations and customer satisfaction. The role emphasizes attention to detail and timely communication.

Qualifications

• Proven ability to manage orders from start to finish using Excel and related tools.
• Experience handling customer queries via phone and email with professional communication.
• Ability to process pricing and quotations accurately and timely.

Responsabilités

• Manage orders from start to finish with advanced Excel skills.
• Handle customer queries via phone and email.
• Process pricing and quotations accurately.
• Follow up on pending orders, payments, and deliveries as required.

Connaissances

Advanced Excel

Customer service

Order coordination

Outils

MS Excel

Description du poste

CRM Executive || Customer Service & Order Coordination

Responsibilities

• Manage orders from start to finish with advanced Excel skills
• Handle customer queries via phone and email
• Process pricing and quotations accurately
• Follow up on pending orders, payments, and deliveries as required.

Perks and benefits

• Food allowance
• Provident fund
• Gratuity

Skills highlighted with ‘‘ are preferred keyskills

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