Crm Executive

Hiring Tag; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Provident fund

Job summary

Hiring Tag is seeking a CRM Executive/Associate in Gurugram to drive B2B sales, client acquisition and post‑sales coordination. You will manage the complete client lifecycle from lead generation to closure, coordinating with internal teams to ensure service delivery and client satisfaction.

Ideal candidates have an MBA and 1–2 years in B2B sales / CRM, with strong communication, negotiation, and MS Office skills. Service industry experience is a plus and you will maintain CRM records.

Qualifications

• MBA mandatory.
• 1–2 years of experience in B2B Sales / Business Development / CRM / Client Servicing.
• Service industry experience preferred.
• Strong communication, negotiation, follow-up, and client-handling skills.
• Proficiency in MS Excel, Word, and PowerPoint.

Responsibilities

• Generate leads through calls, emails, LinkedIn, networking, and referrals.
• Identify and acquire new B2B clients.
• Conduct client meetings and understand business requirements.
• Prepare proposals, quotations, and presentations.
• Manage the complete sales cycle from prospecting to negotiation and closure.
• Maintain sales pipeline, follow-ups, and CRM records.
• Build strong relationships with new and existing clients.
• Coordinate with internal teams for service delivery and client satisfaction.
• Handle client queries, AMC renewals, invoices, and payment follow-ups.
• Identify opportunities for repeat business, upselling, and cross-selling.
• Prepare regular sales and client MIS reports.

Skills

B2B sales

Business development

Client acquisition

Relationship management

CRM software

MS Excel

MS Word

PowerPoint

Client servicing

Negotiation

Communication skills

Follow-up

Education

MBA

Tools

CRM system

Job description

Hi All,

We are looking for a CRM Executive/Associate with experience in B2B sales, business development, client acquisition, and relationship management. The candidate will manage the complete client lifecycle from lead generation to business closure and post-sales coordination.

Key Responsibilities

• Generate leads through calls, emails, LinkedIn, networking, and referrals.
• Identify and acquire new B2B clients.
• Conduct client meetings and understand business requirements.
• Prepare proposals, quotations, and presentations.
• Manage the complete sales cycle from prospecting to negotiation and closure.
• Maintain sales pipeline, follow-ups, and CRM records.
• Build strong relationships with new and existing clients.
• Coordinate with internal teams for service delivery and client satisfaction.
• Handle client queries, AMC renewals, invoices, and payment follow-ups.
• Identify opportunities for repeat business, upselling, and cross-selling.
• Prepare regular sales and client MIS reports.

Requirements

• MBA mandatory.
• 1 or 2 years of experience in B2B Sales / Business Development / CRM / Client Servicing.
• Service industry experience preferred.
• Strong communication, negotiation, follow-up, and client-handling skills.
• Proficiency in MS Excel, Word, and PowerPoint.
• Target-oriented, proactive, and confident in client meetings and business closure.

Perks and benefits

• Provident fund