Credit Control

Delhivery; Pune District; On-site; INR 300,000 - 420,000; Full time

Job summary

Delhivery in Pune seeks a dedicated debt collection executive to support the collections process. You will work with the collection manager to recover dues, investigate historical invoice data, and follow up with clients for overdue amounts.

You will also act to expedite payments, resolve billing issues, and maintain daily AR reports and transaction histories, while addressing client queries via mail or calls.

Qualifications

• Immediate availability from office HQ.
• Strong English communication (verbal and written).
• Ability to perform in a fast-paced environment with high energy.
• Tech-savvy with proficiency in Excel.
• Knowledge of currency and billing/collections basics.

Responsibilities

• Work with the collection manager to manage and collect the dues.
• Investigate historical data for each debt / invoice.
• Follow up with a client for the overdue amount.
• Encourage timely debt payments through quick actions.
• Resolve billing and collection-related issues with clients.
• Maintain daily reports of collection activity & accounts receivable status.
• Maintain records of transaction histories.
• Reply to client queries by mail or telecall.

Skills

English communication

MS Excel

Target driven

Negotiation

Detail oriented

Education

High school diploma or equivalent

Tools

MS Office

Job description

Job Responsibility:

• Work with the collection manager to manage and collect the Dues.
• Investigate historical data for each debt / Invoice.
• Follow up with a client for the overdue amount.
• Take quick action to encourage timely debt payments.
• Resolve billing and collection-related issues with clients.
• Maintain daily report of collection activity & accounts receivable status.
• Maintain a record of the history of each transaction.
• Reply to client queries and concerns received from the client by mail or telecall.

Requirement

• Ability to start work immediately from our office HQ.
• Hunger to learn & resilience to get things done.
• Good command of English. both verbal and written.
• High energy level to navigate in a fast-paced work environment.
• Tech savvy and ability to scale up on MS Office especially Excel / Spreadsheet.
• Comfortable working with targets.
• Knowledge of Currency.