Coworking Space Associate (Fresher / Exp)

Lemoria Luxe Workspaces LLP; Coimbatore District; On-site; INR 240,000 - 420,000; Full time

Job summary

Lemoria Luxe Workspaces LLP in Coimbatore, Tamil Nadu, seeks a proactive Coworking Space Associate to deliver an exceptional member experience and ensure smooth day-to-day operations, high occupancy, and a vibrant community culture. You will handle front desk duties, onboarding, vendor coordination, space tours, and light sales, while maintaining member records and MIS.

The role blends facilities management, customer service, community building, and basic admin in a fast-paced coworking

Qualifications

• Graduate in any discipline; MBA/PGDM is a plus.
• 1–2 years in facilities management, hospitality, retail operations, property management, or coworking/community management.
• Strong English and local language communication; professional etiquette.
• Customer service orientation and calm handling of complaints.
• Basic commercial awareness: leases, billing cycles, occupancy metrics.
• Organizational skills: MIS, vendor coordination, event planning.
• Comfort with coworking software, Google Workspace, WhatsApp Business, and basic Excel.

Responsibilities

• Be the primary contact for members; greet visitors and handle queries promptly.
• Onboard new members: facilities orientation, policies, access, and community introductions.
• Oversee daily operations: front desk, housekeeping, security, pantry, and meeting rooms.
• Coordinate with vendors to ensure uptime of Wi‑Fi, printers, AC, power backup, and assets.
• Manage inventory: office supplies, pantry stock, event materials, and spares.
• Conduct space tours; explain plans, pricing, amenities, and terms.
• Follow up on leads and support conversion to memberships.
• Maintain member records, agreements, KYC, and access logs.
• Coordinate with accounts on invoicing, deposits, refunds; track dues and reminders.
• Prepare MIS: occupancy, footfall, leads, events, issues resolved, vendor costs.
• Liaise with IT, sales, marketing, and finance for seamless workflows.

Skills

Communication skills

Customer service

Vendor coordination

MIS reporting

Excel basics

Education

Graduate in any discipline

MBA/PGDM in Operations/HR/Marketing

Tools

Coworking software

Google Workspace

WhatsApp Business

MS Office

Job description

The Coworking Space Associate is the face of the center, responsible for delivering an exceptional member experience while ensuring smooth day-to-day operations, high occupancy, and a vibrant community culture. This role combines facilities management, customer service, community building, and light sales/retention responsibilities.

Key Responsibilities

• Act as the primary point of contact for all members; greet visitors and handle queries promptly.
• Onboard new members: orientation to facilities, policies, access systems, and introductions to the community.
• Oversee daily operations: front desk/reception, housekeeping, security, pantry, meeting rooms, and common areas.
• Coordinate with vendors (housekeeping, security, IT, AMC, pantry) to ensure uptime of Wi‑Fi, printers, AC, power backup, and other assets.
• Manage inventory: office supplies, pantry stock, event materials, and maintenance spares.
• Conduct space tours for prospective clients; explain plans, pricing, amenities, and terms.
• Follow up on leads from walk-ins, website, and referrals; support conversion to memberships.
• Maintain member records, agreements, KYC, and access logs in the coworking management system.
• Coordinate with accounts on invoicing, collections, deposits, and refunds; track dues and send reminders.
• Prepare daily/weekly/monthly MIS: occupancy, footfall, leads, events, issues resolved, vendor costs.
• Liaise with IT, sales, marketing, and finance teams for seamless workflows and escalations.

Required Qualifications & Skills

• Education: Graduate in any discipline; MBA/PGDM in Operations/HR/Marketing is a plus.
• Experience: 1–2 years in facilities management, hospitality, retail operations, property management, or coworking/community management.
• Skills:
• Strong communication in English + local language; professional phone and in-person etiquette.
• Customer service orientation; ability to handle complaints calmly and resolve quickly.
• Basic commercial awareness: understanding of leases, billing cycles, and occupancy metrics.
• Organizational skills: checklists, MIS, vendor coordination, and event planning.
• Comfort with technology: coworking management software, Google Workspace/MS Office, WhatsApp Business, basic Excel.

Preferred: Prior experience in coworking, serviced offices, hotels, malls, or premium residential complexes.