Assistant Manager - Services

Zohorecruit; Gurugram District; On-site; INR 500,000 - 800,000; Full time

Job summary

alt.f coworking is seeking a seasoned Facility Manager to oversee multiple property services, vendor management, client support, and overall operations. You will ensure smooth daily functioning and uphold service standards in a dynamic coworking environment.

The role requires hands-on operations, strong Excel reporting, and excellent vendor coordination, with the ability to handle maintenance tasks (plumbing, electrical, HVAC) and respond quickly to client requests within SLAs.

Qualifications

• 3–6 years of experience in facility management or coworking operations.
• Strong understanding of member services and service standards.
• Technical knowledge of building maintenance (plumbing, electrical) and civil basics.
• Proficiency in MS Excel for reporting and trackers.
• Excellent vendor coordination and communication skills.
• Ability to manage multiple tasks with high ownership and attention to detail.
• Hands-on approach to on-ground operational work.

Responsibilities

• Oversee multiple property services, vendor management, client support, and facility operations.
• Direct maintenance activities: plumbing, electrical, HVAC, carpentry, and general repairs.
• Resolve service requests and breakdowns from clients or internal teams promptly.
• Perform routine facility checks to ensure safety, quality, and smooth operations.
• Coordinate with external vendors; monitor work quality and timelines.
• Manage purchasing, stock levels, and procurement of maintenance materials.
• Track service tickets; assign, follow up, and close within SLAs.
• Support workspace modifications and internal department requirements.
• Maintain vendor logs, AMC schedules, service reports, and Excel trackers.

Skills

Facility management

Coworking operations

Vendor coordination

Communication skills

Problem solving

Time management

Hands-on operations

Tools

MS Excel

Job description

At alt.f coworking, we’ve cultivated a culture that balances freedom with responsibility since our founding in 2016. We believe that great work happens when people have the flexibility to create, explore, and innovate—paired with a deep sense of ownership and accountability. Our dynamic environment empowers individuals and teams to work on their own terms while staying committed to collaboration, excellence, and meaningful impact. At alt.f, you’re not just given space—you’re given the trust and support to do your best work, your way.

Job Description

Key Responsibilities

• Ensure smooth functioning of our multiple property/center services, vendor management, client support, and facility operations.
• Oversee and ensure smooth maintenance activities including plumbing, electrical, HVAC, carpentry, and general repair work.
• Ensure timely resolution of service requests and breakdowns raised by our clients or internal teams.
• Conduct routine facility checks to maintain a smooth operational record, safety, and quality standards.
• Coordinate with external vendors such as plumbers, carpenters, electricians, and technicians; monitor work quality and timelines.
• Manage ordering, stock levels, and procurement of maintenance materials and consumables.
• Handle and track frontend and backend service related tickets; assign, follow up, and ensure closure within SLAs.
• Support workspace modifications and customization requests within the internal departments.
• Maintain complete documentation including vendor logs, AMC schedules, service reports, and Excel-based maintenance trackers.

Requirements

Skills & Qualifications

• 3–6 years of experience in facility management, coworking operations, hospitality, or service roles.
• Strong understanding of coworking or facility operations and member service standards.
• Technical knowledge of building maintenance, plumbing, electrical, and basic civil work.
• Proficiency in MS Excel for reporting and tracker management.
• Strong vendor coordination, communication, and problem-solving skills.
• High ownership, attention to detail, and ability to manage multiple tasks simultaneously.
• Hands-on approach and comfort with on-ground operational work