Counselor

Chandigarh University - HR Department; Chandigarh; On-site; INR 300,000 - 500,000; Full time

Job summary

Chandigarh University is seeking a student admissions counselor to guide prospective students and parents through programs, eligibility, and admissions. You will personalize course and career guidance, manage leads, and coordinate with Admissions and Academics for smooth onboarding.

Responsibilities include driving enrollment targets, maintaining CRM records, and participating in admission drives and events to engage students.

Qualifications

• Counsel prospective students and parents on programs, eligibility, admissions, and career opportunities.
• Provide personalized course and career guidance to meet student needs.
• Detail and explain admission processes and fee structures clearly.
• Maintain strong follow-ups to improve conversion and enrollment.
• Communicate effectively with the Admissions team and other departments.

Responsibilities

• Counsel prospective students and parents regarding programs, eligibility, admissions, and career opportunities.
• Understand student requirements and provide personalized course and career guidance.
• Handle inbound and outbound calls, walk-ins, leads, and follow-ups to drive admissions.
• Explain program details, fee structure, scholarships, and admission processes effectively.
• Maintain regular follow-ups with prospective students to improve conversion and enrollment.
• Update lead status, interactions, and follow-up activities accurately in the CRM.
• Coordinate with the Admissions, Academics, and other relevant departments for smooth student onboarding.
• Achieve assigned daily/weekly/monthly counseling and admission targets.
• Participate in counseling events, admission drives, and student engagement activities.

Job description

• Counsel prospective students and parents regarding programs, eligibility, admissions, and career opportunities.
• Understand student requirements and provide personalized course and career guidance.
• Handle inbound and outbound calls, walk-ins, leads, and follow-ups to drive admissions.
• Explain program details, fee structure, scholarships, and admission processes effectively.
• Maintain regular follow-ups with prospective students to improve conversion and enrollment.
• Update lead status, interactions, and follow-up activities accurately in the CRM.
• Coordinate with the Admissions, Academics, and other relevant departments for smooth student onboarding.
• Achieve assigned daily/weekly/monthly counseling and admission targets.
• Participate in counseling events, admission drives, and student engagement activities.