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Search Homes India Pvt. Ltd. in Bengaluru seeks a Training Specialist to build capabilities across sales communication, real estate knowledge, and AI adoption. You will own onboarding, continuous learning, and competency assessments.
You will design content, lead sessions with senior managers and co-founders, and ensure measurable improvements in performance. The role requires hands-on curriculum development, governance, and strong stakeholder collaboration.
Responsible for building employee capabilities across sales communication, personality development, professional conduct, real estate knowledge, operational excellence, and practical AI adoption. Owns structured onboarding, continuous learning, competency assessment, and post-training performance improvement.
1. Conduct Training Needs Analysis (TNA) using QA findings, sales performance, manager feedback, and competency assessments.
2. Develop annual/monthly training calendars, role-specific learning paths, presentations, videos, handbooks, and SOPs.
3. Design modules covering verbal/written communication, confidence, etiquette, objection handling, and CRM.
4. Conduct AI productivity training covering responsible use of tools for research, presentations, reporting, and workflow optimization.
5. Train sales teams on customer profiling, project knowledge, site visits, negotiation, follow-up, and closing techniques.
6. Conduct role-play exercises, mock calls, sales simulations, presentation assessments, and refresher workshops.
7. Strengthen interdepartmental communication, personality development, escalation etiquette, professional email writing, and meeting effectiveness.
8. Coordinate with HR to deliver structured induction, company orientation, role-specific onboarding, and readiness assessments.
9. Maintain competency baselines, assessment scores, skill-gap records, and individual development plans.
10. Track training effectiveness through pre/post assessments, manager observations, QA trends, and key business metrics.
11. Recommend targeted coaching and retraining for recurring skill deficiencies; coordinate performance interventions with managers/HR.
12. Maintain attendance, completion records, training budgets, and LMS documentation.
13. Prepare presentations and facilitate workshops for employees, department heads, senior management, and co-founders.
14. Submit monthly effectiveness reports, skill dashboards, and recommended actions.
Location: Hsr layout bangalore
Interview: Face- Face only
Note: Immediate joinee prefered