Coordinator, Shared Services

United States Digital Space LLC; Gurugram District; Hybrid; INR 300,000 - 600,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

United States Digital Space LLC is seeking an HR Operations professional based in Gurugram for our hybrid working model. The role involves handling day-to-day HR data processes, employee records, org changes, data quality, and reporting for internal HR teams and audits.

Ideal candidates have 1+ years in HR Operations/Shared Services, with basic HR systems knowledge, Excel/Sheets proficiency, and familiarity with ticketing tools like Zendesk.

Qualifications

• 1+ years experience in HR Operations / Shared Services, HR Data Entry / Management in an HR Shared Services role (APAC/ India, EMEA, NAMER regions)
• Basic understanding of HR systems, data, or Excel/Google Spreadsheet; familiarity with ticketing tools (e.g., Zendesk) is a plus
• Excellent analytical, communication, and problem-solving skills
• Ability to learn quickly, ask questions, and follow through on assigned work
• Comfortable working in a structured, process-driven environment
• Good understanding of data governance frameworks and data quality

Responsibilities

• Learn and assist in executing day-to-day HR data processes, such as employee record updates, org structure changes, and data validations
• Support the cleansing and maintenance of HR data in alignment with company policies and global standards
• Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs
• Assist in preparing reports and trackers for internal HR teams and audits
• Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures
• Maintain confidentiality and accuracy when handling sensitive employee data

Skills

HR Operations

Shared Services

Data Entry

Excel / Google Sheets

Zendesk

Tools

Zendesk

Job description

We are looking to speak to candidates who are based in Gurugram for our hybrid working

Position Expectations

• As an Individual Contributor as part of the HR Shared Services, APAC teamin India, you will play a vital role responsible for transitioning work and making surerelevant SLA’s are met

• Learn and assist in executing day-to-day HR data processes, such as employee recordupdates, org structure changes, and data validations

• Support the cleansing and maintenance of HR data in alignment with company policiesand global standards

• Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs

• Assist in preparing reports and trackers for internal HR teams and audits

• Deliver high quality and consistent service delivery to all internal customers and partnersand follow Standard Operating Procedures

• Maintain confidentiality and accuracy when handling sensitive employee data

Key Skills & Abilities

• 1+ years experience in HR Operations / Shared Services, HR Data Entry / Managementin an HR Shared Services role (APAC/ India, EMEA, NAMER regions)

• Basic understanding of HR systems, data, or Excel/Google Spreadsheet; familiarity withticketing tools (e.g., Zendesk) is a plus

• Excellent analytical, communication, and problem-solving skills

• Ability to learn quickly, ask questions, and follow through on assigned work

• Comfortable working in a structured, process-driven environment

• Good understanding of data governance frameworks and data quality

About the company

the company is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. the company’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, the company Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on the company for their most important applications, we’re powering the next era of software.

Our compass at the company is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us the company.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at the company, and help us make an impact on the world!

the company is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

the company is an equal opportunities employer.