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PeopleStrong in Pune is seeking an experienced Operational Manager for the hospital OT to oversee day-to-day operations and ensure safe, efficient patient care.
You will lead staffing, scheduling, billing oversight, inventory control, and inter-department coordination, while monitoring KPIs and driving quality assurance.
Function Pune
Department Operations
Cost Center Operations
Country India
State Maharashtra
District Pune
Functional Area --
Communication Ethics Operational Acceptance Coordinating Schedules Operational Efficiency
Graduation/Equivalent Course
Others
Oversee day-to-day operations of the hospital’s Operation Theatre (OT).
Assist the General Manager in all OT-related tasks.
Supervise, direct, and coordinate all functions and activities within the OT.
Ensure proper inter-departmental coordination to maintain smooth OT functioning.
Resolve operational issues in coordination with department heads, including staffing, equipment, supplies, and space utilization.
Monitor key performance indicators (KPIs) of the OT regularly.
Conduct surgery delay analysis and implement preventive measures.
Submit periodic reports on system quality and departmental performance.
Supervise the OT billing process to ensure accuracy and timeliness.
Ensure store supplies follow a strict system of material management.
Oversee proper documentation and reporting related to material movement and usage.
Identify material utilization patterns and implement cost-effective measures.
Educate OT staff about hospital and departmental policies and procedures.
Organize communication meetings within the department to collect staff feedback and address operational challenges.
Handle patient/customer grievances promptly and professionally.
Monitor and act upon customer feedback to enhance OT service quality.