Coordinator - Neurology

MHC; Delhi; On-site; INR 900,000 - 1,500,000; Full time

Job summary

MHC is seeking a Head of Department (HOD) at Saket West-Max Super Speciality Hospital to oversee the department, ensure patient satisfaction, and provide a wide range of administrative and clerical services.

The ideal candidate will hold a graduation degree and 2–3 years of relevant experience, act as the communication hub between the medical team and patients, manage appointments, patient records, travel arrangements, admissions and discharges, and prepare MIS reports with attention to detail

Qualifications

• Excellent interpersonal communication and patient service focus.
• Ability to handle multiple tasks and analyze critical situations.
• Experience with MIS reporting and data analysis.

Responsibilities

• Act as the focal point of communication between the medical team and patients.
• Schedule appointments and manage conflicts.
• Create and update patients' electronic health records.
• Arrange local and international travel and stay arrangements.
• Manage admission and discharge process.
• Prepare minutes, proposals, and MIS reports.
• Review reports and draft background documents and emails.
• Provide superior customer service to patients.

Skills

Interpersonal skills

Multi-tasking

Critical thinking

Data analysis

Education

Bachelor's Degree

Job description

• Saket West-Max Super Speciality Hospital

End Date 10 Nov 2026

Required Experience 1 - 3 years

Basic Section

No. Of Openings 1

Employee Category Support

Skills

Skill

Required Qualification

Bachelor's Degree

Job Description

JOB DESCRIPTION

I. JOB DETAILS

Job Title

HOD

II. JOB PURPOSE

To ensure smooth running of the dept ensuring patient satisfaction & to provide wide range of administrative & clerical Services.

III. KEY RESPONSIBILITIES

Core Responsibilities

• Acting as the focal point of communication between the medical team and the patients.
• Responsible for scheduling appointments effectively and managing conflicts if any
• Responsible for creating and updating patients' electronic health records.
• custody, circulation, control, retention and secure disposal of confidential information.
• Arranging for local as well as international travel & stay arrangements in a timely, cost effective and appropriate manner.
• Responsible for admission and discharge process.
• Preparation of minutes of the meetings, proposal and presentations including Data Analysis & Research with MIS reporting.
• Review & summarize miscellaneous reports and documents; prepare background documents and outgoing mails as necessary.
• Provide superior customer service to all patients.

IV. KEY PERFORMANCE INDICATORS

Measurable

• Timely delivery of assigned responsivities.
• Standard delivery on KRA's.

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V. JOB REQUIREMENTS

Minimum Qualifications

Graduation

Experience

2-3 years of relevant experience.

Behavioural Skills

• Good Interpersonal skills.
• Ability to handle multiple tasks.
• Ability to analyze critical situations

Technical Skills

• Analytical & innovative bent of mind and detail orientation