Coordinator - Neurology

Max Healthcare; Delhi; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Max Healthcare in Delhi seeks a Head of Department (HOD) to ensure smooth functioning of the department, deliver high patient satisfaction, and oversee administrative and clerical services. The role involves coordinating between medical teams and patients, managing appointments, and handling confidential records with MIS reporting support.

The candidate should have 2-3 years of relevant experience, strong interpersonal and analytical skills, and the ability to manage multiple tasks in a

Qualifications

• Graduation is the minimum qualification.
• 2-3 years of relevant experience is required.
• Good interpersonal skills are essential.
• Ability to handle multiple tasks.
• Ability to analyze critical situations.
• Analytical and detail-oriented mindset is preferred.

Responsibilities

• Acting as the focal point of communication between the medical team and the patients.
• Responsible for scheduling appointments effectively and managing conflicts if any.
• Responsible for creating and updating patients’ electronic health records.
• Custody, circulation, control, retention and secure disposal of confidential information.
• Arranging for local as well as international travel & stay arrangements in a timely, cost effective and appropriate manner.
• Responsible for admission and discharge process.
• Preparation of minutes of the meetings, proposal and presentations including Data Analysis & Research with MIS reporting.
• Review & summarize miscellaneous reports and documents; prepare background documents and outgoing mails as necessary.
• Provide superior customer service to all patients.

Skills

Communication skills

Multitasking

Analytical thinking

Education

Graduation

Job description

• Saket West-Max Super Speciality Hospital
• 03 November 2026 - 10 November 2026

JOB DESCRIPTION:

JOB DESCRIPTION

I. JOB DETAILS

Job Title

HOD

II. JOB PURPOSE

To ensure smooth running of the dept ensuring patient satisfaction & to provide wide range of administrative & clerical Services.

III. KEY RESPONSIBILITIES

Core Responsibilities

• Acting as the focal point of communication between the medical team and the patients.
• Responsible for scheduling appointments effectively and managing conflicts if any
• Responsible for creating and updating patients’ electronic health records.
• custody, circulation, control, retention and secure disposal of confidential information.
• Arranging for local as well as international travel & stay arrangements in a timely, cost effective and appropriate manner.
• Responsible for admission and discharge process.
• Preparation of minutes of the meetings, proposal and presentations including Data Analysis & Research with MIS reporting.
• Review & summarize miscellaneous reports and documents; prepare background documents and outgoing mails as necessary.
• Provide superior customer service to all patients.

IV. KEY PERFORMANCE INDICATORS

Measurable

• Timely delivery of assigned responsivities.
• Standard delivery on KRA’s.

V. JOB REQUIREMENTS

Minimum Qualifications

Graduation

Experience

2-3 years of relevant experience.

Behavioural Skills

• Good Interpersonal skills.
• Ability to handle multiple tasks.
• Ability to analyze critical situations

Technical Skills

• Analytical & innovative bent of mind and detail orientation