Convention Sales Executive

GHR Infra Developers Llp

Telangana

On-site

INR 550,000 - 750,000

Full time

12 days ago

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

GHR Infra Developers Llp is seeking a Convention Sales Executive to manage enquiries, conduct venue show rounds, and convert prospects into bookings. The role focuses on client interaction, CRM data integrity, and coordination with multiple internal teams to ensure seamless events.

Ideal candidates will have strong communication skills, a presentable manner, and a passion for hospitality and events. Freshers with drive are welcome to apply for this full-time Hyderabad-based opportunity.

Qualifications

Excellent communication and interpersonal skills are essential.
Experience in Convention Centre, Banquet, Hotel, or Event sales is preferred.
Freshers with strong communication and sales interest may apply.
Candidates should be comfortable with CRM data entry and follow-ups.

Responsibilities

Handle inbound event enquiries and walk-in clients professionally.
Make outbound calls to potential clients and leads.
Maintain accurate CRM records with event date, guest counts, and requirements.
Coordinate with internal teams for venue show rounds and client visits.
Conduct venue tours and explain halls, packages, and policies.
Prepare and follow up quotations and proposals to convert enquiries.

Skills

Communication skills

Telephone etiquette

Sales skills

CRM knowledge

Negotiation

Presentable

Teamwork

Education

Bachelor's degree in Hospitality or related field

Tools

CRM software

Job description

WE ARE HIRING!

Convention Sales Executive

*Location:* Hyderabad

*Department:* Sales

*Reporting To:* Sr. Sales Manager

*Employment Type:* Full-Time

About the Role:

We are looking for a confident, energetic, and customer-focused *Convention Sales Executive* to join our Sales Team.

The candidate will be responsible for handling event enquiries, making sales calls, following up with prospective clients, maintaining CRM records, conducting venue show rounds for walk-in guests, and assisting clients with their queries.

The ideal candidate should have excellent communication skills, a professional personality, strong follow-up abilities, and an interest in sales, hospitality, and events.

Key Responsibilities:

Sales & Enquiry Handling:

Handle incoming calls and event enquiries professionally.
Make outbound calls to prospective clients and leads.
Understand client requirements and provide suitable venue information.
Handle enquiries for weddings, receptions, corporate events, social events, conferences, and other functions.
Explain venue facilities, halls, packages, inclusions, exclusions, and relevant venue policies.
Coordinate with the Sr. Sales Manager for important and high-value enquiries.

Follow-Ups & Lead Conversion:

Follow up regularly with all assigned leads and enquiries.
Follow up on quotations and proposals shared with clients.
Maintain proper follow-up schedules and ensure no enquiry is missed.
Record client feedback and requirements during follow-ups.
Work towards converting enquiries into site visits and confirmed bookings.
Maintain a professional relationship with prospective and existing clients.

CRM & Data Management:

Enter all new enquiries into the CRM accurately and promptly.
Update lead details after every call, meeting, or client interaction.
Maintain accurate information regarding:
- Client details
- Event date
- Event type
- Number of guests/PAX
- Venue requirement
- Client requirements
- Quotation status
- Follow-up status
- Next follow-up date
- Lead conversion status
Ensure CRM records are complete and up to date.

Walk-In Guests & Venue Show Rounds:

Welcome walk-in guests professionally.
Understand their event requirements.
Conduct professional venue show rounds.
Showcase and explain available halls, event spaces, facilities, and amenities.
Answer client queries during the venue visit.
Collect complete enquiry details from walk-in guests.
Update walk-in enquiries in the CRM and conduct timely follow-ups after the visit.

Internal Coordination

Coordinate with F&B, Operations, Housekeeping, Security, and other departments whenever required.
Communicate client requirements accurately to the concerned team.
Ensure all commitments made to clients are in line with management approvals and venue policies.

Meetings & Reporting

Attend daily, weekly, and monthly sales review meetings.
Maintain and submit daily/weekly sales reports as required.
Provide updates on:
- New enquiries
- Calls made
- Follow-ups completed
- Pending follow-ups
- Walk-ins
- Show rounds
- Quotations
- Conversions
- Lost enquiries
- Expected bookings
Complete tasks and action points assigned by the Sr. Sales Manager.

Daily Responsibilities:

Check and respond to new enquiries.
Attend incoming guest/client calls.
Make outbound sales calls.
Complete scheduled follow-ups.
Follow up on quotations and proposals.
Conduct venue show rounds.
Handle walk-in guests.
Attend to client queries on the venue floor.
Update CRM after every relevant interaction.
Maintain the daily sales pipeline.
Coordinate with the Sr. Sales Manager and internal teams.
Participate in sales review meetings.

Skills Required:

Excellent communication and interpersonal skills.
Strong telephone etiquette and client-handling skills.
Good sales and follow-up skills.
Ability to build rapport with clients.
Strong customer service orientation.
Good negotiation and persuasion skills.
Basic computer and CRM knowledge.
Accurate data-entry skills.
Ability to handle multiple enquiries simultaneously.
Professional and presentable personality.
Positive attitude and willingness to learn.
Ability to work with sales targets and deadlines.
Strong coordination and teamwork abilities.

Language Requirements

Mandatory:

*English* Good verbal and written communication
*Telugu* – Good verbal communication

Hindi: Optional / Preferred

Qualification & Experience:

*Qualification:*

Graduate in any discipline. Candidates from Hotel Management, Hospitality, Business Management, Sales, Marketing, or related fields will be preferred.

*Experience:*

1-3 years of experience in any of the following areas is preferred: