Community Manager

Jones Lang LaSalle (JLL); Navi Mumbai; On-site; INR 260,000 - 520,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Navi Mumbai seeks a proactive Front Desk/Receptionist to welcome visitors and manage the front office, ensuring a strong first impression for clients and staff.

You will handle calls, maintain records, and support admin tasks, coordinating conference rooms and events while adhering to safety policies and company standards.

Qualifications

• Graduate in any discipline with 1–5 years of front desk or reception experience.
• Proven experience with continuous improvement initiatives and client reporting.
• Strong computer literacy and ability to manage activities using different systems.
• High customer service focus and professional demeanor.
• Excellent interpersonal skills and the ability to multitask in a fast-paced environment.

Responsibilities

• In charge of front desk and reception, greeting visitors and guiding them and employees.
• Handle all incoming and outgoing calls and distribution with professionalism.
• Maintain and update front office records and databases, including call logs and client contacts.
• Contribute to monthly management reports for the client and support emergency procedures.
• Develop policies and procedures for reception functions and manage conference rooms and events.

Skills

Front desk mgmt

Customer service

Multitasking

Professional communication

Computer literacy

Client reporting

Safety awareness

Education

Graduate in any discipline

Job description

Job Summary

In this role, you ll be in charge of one of the busiest places in the office-the front desk. Constantly on the go, you ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.

Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.

You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.

Being at the heart of the business, maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.

Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you ll also take part in managing conference rooms, events, flower arrangement coordination, and others.

Responsibilities

• In this role, you ll be in charge of one of the busiest places in the office-the front desk.
• Constantly on the go, you ll give our visitors a warm welcome, and guide them and our employees along the way.
• In other words, you will set the benchmark in giving our company a good first impression.
• Throughout the day, you will also handle all incoming and outgoing calls, including distribution.
• Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.
• You will spend each day looking at how you can maintain and improve the front office.
• Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.
• Being at the heart of the business
• Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts.
• Much of your time will also be spent on general admin activities and other help desk tasks.
• Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.
• Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures.
• On top of these, you ll be expected to develop policies and procedures needed for all functions in the reception.
• As needed, you ll also take part in managing conference rooms, events, flower arrangement coordination, and others.

Requirements

• A highly skilled professional
• You should be a graduate in any discipline and have one to five years experience in front desk management or reception.
• Proven experience with continuous improvement initiatives and client reporting is also vital for this role.
• If you re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.
• A client service champ
• A strong customer service focus is a pre-requisite of this job.
• Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff-regardless of their level-and their demands
• An outstanding multitasking talent also provides a perfect complement to your skill set.

Location

On-site - Navi Mumbai, MH

Scheduled Weekly Hours

48

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.