Front Office Executive

JLL; Bengaluru; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

Competitive pay and benefits

Professional work environment

Job summary

JLL Bengaluru is seeking a Front Office Executive to manage the front desk, greet visitors, and handle calls with a professional demeanor. The role involves maintaining records, coordinating administrative tasks, and ensuring a positive first impression of the company.

Graduation is mandatory, with 1–2 years of front desk experience preferred. Candidates should be comfortable with MS Office, safety norms, and multi-tasking in a busy reception environment.

Qualifications

• Graduate in any discipline.
• 1–2 years of front desk/reception experience.
• Must be able to work in a general shift.

Responsibilities

• Serve on the front lines of customer service.
• Greet visitors and guide them and employees to their destinations.
• Handle all incoming and outgoing calls and distribution.
• Maintain and update records and databases (telephone registers, call tracking, client contacts).
• Coordinate conference rooms, events, and related admin tasks.
• Participate in emergency evacuation procedures and support policy development.

Skills

Customer service

Communication

Multitasking

Professional appearance

Education

Graduation

Tools

MS Office

Job description

Job Location: Bengaluru

Designation: Front Office Executive

Educational Qualification: Graduation Mandatory

Experience Required: 1-2 years

Shift Timings: 8 AM to 5 PM or 9AM to 6:00 PM (General Shift)

Work Schedule: 6 Days/week

What this job involves:

Serving on the front lines of customer service

Are you a people person who can make daily interactions such a breeze?

In this role, you’ll be in charge of one of the busiest places in the office—the front desk.

Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.

Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.

You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.

Being at the heart of the business

Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.

Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you’ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you’ll also take part in managing conference rooms, events, flower arrangement coordination, and others.

Sound like you? To apply you need to be:

A highly skilled professional

You should be a graduate in any discipline and have one to five years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.

A client service champ

A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

• competitive pay and benefits package