Community Manager

Jones Lang LaSalle Incorporated; Navi Mumbai; On-site; INR 300,000 - 480,000; Full time

Job summary

Jones Lang LaSalle is seeking a proactive front desk professional to be the first point of contact for visitors and staff at our Navi Mumbai office. You will keep the reception orderly, guide guests, and help create a positive first impression across the workplace.

The role requires 1–5 years of front desk experience, solid computer literacy, and the ability to handle multiple tasks while maintaining safety standards and supporting client reporting.

Qualifications

• Graduate in any discipline with 1–5 years' experience in front desk management or reception.
• Proven experience with continuous improvement initiatives and client reporting.
• Familiar with occupational safety requirements, strong computer literacy and the ability to manage activities using different systems.

Responsibilities

• Maintain and improve the front office.
• Get the latest magazines and newspapers to be displayed in the reception.
• Maintain and update records and database such as telephone registers, call tracking and client contacts.
• Spend each day addressing general admin activities and help desk tasks.
• Contribute to the monthly management report for the client.
• Participate in emergency evacuation procedures.
• Develop policies and procedures needed for all functions in the reception.
• Manage conference rooms, events, flower arrangement coordination and other related tasks.

Skills

Front desk management

Customer service

Multitasking

Communication skills

Education

Bachelor's degree or equivalent

Job description

Serving on the front lines of customer service

In this role, you'll be in charge of one of the busiest places in the office - the front desk. Constantly on the go, you'll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.

• Maintain and improve the front office.
• Get the latest magazines and newspapers to be displayed in the reception.
• Maintain and update records and database such as telephone registers, call tracking and client contacts.
• Spend each day addressing general admin activities and help desk tasks.
• Contribute to the monthly management report for the client.
• Participate in emergency evacuation procedures.
• Develop policies and procedures needed for all functions in the reception.
• Manage conference rooms, events, flower arrangement coordination and other related tasks.

A highly skilled professional

• Graduate in any discipline with one to five years' experience in front desk management or reception.
• Proven experience with continuous improvement initiatives and client reporting.
• Familiar with occupational safety requirements, strong computer literacy and the ability to manage activities using different systems.

A client service champ

• Strong customer service focus.
• Unmatched people skills that can ease interactions with a wide range of client staff - regardless of their level - and their demands.
• Outstanding multitasking talent.

Location: On-site -Navi Mumbai, MH

Scheduled Weekly Hours: 48

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.