Front Office Executive

Jones Lang LaSalle (JLL); Hyderabad; On-site; INR 180,000 - 300,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Hyderabad, India, is seeking a Receptionist/Front Office Executive for Integrated Facilities Management. You will be at the front lines of customer service, greet visitors, handle calls, and support daily admin tasks, contributing to a positive first impression of the company.

The role requires 1–5 years of front desk experience, strong communication, and proficiency with multiple office systems.

Qualifications

• Graduate in any discipline with 1–5 years of front desk/reception experience.
• Experience with client reporting and continuous improvement initiatives.
• Strong computer literacy and ability to use multiple systems.

Responsibilities

• Greet and assist visitors, ensuring a warm welcome and proper guidance.
• Answer and route incoming calls; manage call distribution professionally.
• Maintain and update front desk records and databases; support general admin tasks.

Skills

Front desk management

Customer service

Multitasking

Computer literacy

Education

Graduate in any discipline

Tools

MS Office

Office systems

Job description

Receptionist/Front Office Executive Integrated Facilities Management - Work Dynamics (APAC / India)

What this job involves

• Serving on the front lines of customer service
• Are you a people person who can make daily interactions such a breeze
• In this role, you'll be in charge of one of the busiest places in the office-the front desk. Constantly on the go, you'll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.
• Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.
• You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.
• Being at the heart of the business
• Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.
• Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you'll be expected to develop policies and procedures needed for all functions in the reception. As needed, you'll also take part in managing conference rooms, events, flower arrangement coordination, and others.

Sound like you? To apply you need to be:

• A highly skilled professional
• You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you're familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.
• A client service champ
• A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff-regardless of their level-and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

Location

On-site - Hyderabad, Telangana, India

Scheduled Weekly Hours

48