Collections & Recovery Workout

Deutsche Bank; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Deutsche Bank in Bengaluru invites applications for a role focused on administering and optimizing collections and recovery workflows for private customers and small business clients, with emphasis on automation and standardization.

You will follow up overdue accounts, resolve operational logistics issues to ensure continuity, and supervise all processes related to collecting incoming fund transfers and their proper accounting.

Qualifications

• Experience in administering and designing collections processes with automation/standardization.
• Oversees overdue accounts including vendor management and external debt collection.
• Ensures compliance with collections processes for private and small business customers.

Responsibilities

• Follow up overdue accounts and coordinate with relevant functions to recover funds.
• Resolve operational setup/logistics issues to ensure continuity.
• Supervise processes for collecting incoming fund transfers and proper accounting.

Skills

Collections

Recovery

Compliance

Job description

Role Description

• Collectors & Recovery Workout is responsible for administering, designing, and ensuring compliance with collections processes. Typically for private customers (i.e. accounts, secured & unsecured products) as well as small business customers (small corps i.e. limited liability Comp, private partnership, etc.) with mostly automation/standardization processes (high coverage ratio).

Your key responsibilities

Work includes

• Following up overdue accounts (e.g., vendor management, outbound phone calls to delinquent accounts, external debt collection, etc.)


• Resolving operational setup/logistics issues with the support of divisional functions to ensure continuity


• Supervising all operative processes related to the collection of incoming fund transfers and their correct accounting.

Your skills and experience

Collections & Recovery Workout is responsible for administering, designing, and ensuring compliance with collections processes. Typically for private customers (i.e. accounts, loans & mortgages) as well as small business customers (small corps i.e. limited liability Comp, private partnership, etc.) with mostly automation/standardization processes (high coverage ratio). Work includes:

• Following up overdue accounts (e.g., vendor management, outbound phone calls to delinquent accounts, external debt collection, etc.)


• Resolving operational setup/logistics issues with the support of divisional functions to ensure continuity


• Supervising all operative processes related to the collection of incoming fund transfers and their correct accounting.