Collections & Recovery Workout, Associate

Deutsche Bank AG; Karnataka; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Best in class leave policy

Childcare assistance

Certification sponsorship

Health insurance

Employee Assistance Program

Hospitalization Insurance

Job summary

Deutsche Bank AG in Bangalore, India seeks a Collections & Recovery Workout Associate to oversee overdue accounts, initiate demand letters, and coordinate with internal teams to resolve logistics issues, ensuring accurate accounting of incoming fund transfers.

The role emphasizes leveraging AI tools to improve productivity, optimize workflows, and apply sound judgment to data usage, with training and development support and a flexible benefits package.

Qualifications

• Experience in collections or recovery work is advantageous.

Responsibilities

• Following up overdue accounts (e.g., initiating demand letters, outbound phone calls to delinquent accounts).
• External debt collection coordination and escalation as needed.
• Supervising and ensuring accurate accounting of incoming fund transfers.

Job description

Job Description:Job Title: Collections & Recovery Workout, AssociateLocation: Bangalore, IndiaRole DescriptionCollectors & Recovery Workout is responsible for administering, designing, and ensuring compliance with collections processes. Typically for private customers (i.e. accounts, loans & mortgages) as well as small business customers (small corps i.e. limited liability Comp, private partnership, etc.) with mostly automation/standardization processes (high coverage ratio).What we’ll offer youAs part of our flexible scheme, here are just some of the benefits that you’ll enjoy,Best in class leave policy.Gender neutral parental leaves100% reimbursement under childcare assistance benefit (gender neutral)Sponsorship for Industry relevant certifications and educationEmployee Assistance Program for you and your family membersComprehensive Hospitalization Insurance for you and your dependentsAccident and Term life InsuranceComplementary Health screening for 35 yrs. and aboveYour key responsibilitiesWork includesFollowing up overdue accounts (e.g., initiating demand letters, outbound phone calls to delinquent accounts, external debt collection, etc.)Resolving operational setup/logistics issues with the support of divisional functions to ensure continuitySupervising all operative processes related to the collection of incoming fund transfers and their correct accounting.Your skills and experienceCollections & Recovery Workout is responsible for administering, designing, and ensuring compliance with collections processes. Typically for private customers (i.e. accounts, loans & mortgages) as well as small business customers (small corps i.e. limited liability Comp, private partnership, etc.) with mostly automation/standardization processes (high coverage ratio). Work includes:Following up overdue accounts (e.g., initiating demand letters, outbound phone calls to delinquent accounts, external debt collection, etc.)Resolving operational setup/logistics issues with the support of divisional functions to ensure continuitySupervising all operative processes related to the collection of incoming fund transfers and their correct accounting.Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.How we’ll support youTraining and development to help you excel in your career.Coaching and support from experts in your team.A culture of continuous learning to aid progression.A range of flexible benefits that you can tailor to suit your needs.About us and our teamsPlease visit our company website for further information:https://www.db.com/company/company.htmlWe strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.