COLLECTIONS INTERN

The Muthoot Group; Salem; On-site; INR 150,000 - 260,000; Full time

Job summary

The Muthoot Group is seeking a Collection Intern in Salem, Tamil Nadu. You will facilitate timely collection of overdue home loan payments by contacting borrowers and negotiating repayment plans.

You will document interactions and ensure privacy compliance while aggregating progress reports for recovery targets. This internship focuses on implementing collection strategies, maintaining records, and reporting on accounts in recovery.

Responsibilities

• Initiate contact with delinquent borrowers to discuss overdue payments.
• Negotiate repayment plans and support collections strategies.
• Maintain accurate records and ensure compliance with data protection policies.

Job description

As a Collection Intern, your primary responsibility is to facilitate the effective and timely collection of overdue payments on home loans. You will be responsible for interacting with borrowers, implementing collection strategies, and working towards achieving recovery targets.

• Customer Contact: Initiate contact with delinquent borrowers through phone calls, emails, and other communication channels to discuss overdue payments and negotiate repayment plans.
• Documentation: Maintain accurate and up-to-date records of borrower interactions, payment arrangements, and any other relevant information. Ensure compliance with data protection and privacy regulations.
• Reporting: Provide regular reports on collection activities, including updates on outstanding accounts, progress towards targets, and any challenges faced in the collection process.