Collections Manager

Naukri E-hire; Suryapet, NTR; On-site; INR 600,000 - 900,000; Full time

Job summary

Naukri E-hire is seeking a field-driven collections professional to lead a team focused on recovering loan payments and reducing delinquencies. You will oversee daily targets, conduct home visits, and analyze LAP data to drive improvements. This role emphasizes strategic planning and hands-on debt recovery techniques.

The ideal candidate has extensive experience in collections, strong knowledge of loan processes, and proficiency with LAP software to monitor performance and trends.

Qualifications

• 3-10 years of experience in collections or debt management.
• Strong knowledge of cluster management, field collections, and loan collection processes.
• Proficiency in using LAP software for tracking and analyzing financial data.

Responsibilities

• Manage a team of collectors to achieve daily, weekly, and monthly targets for loan collection.
• Conduct regular visits to customers' homes to recover outstanding payments and resolve issues related to home loans.
• Analyze data using LAP software to identify trends and areas for improvement in debt management.
• Develop strategies for improving payment collection rates and reducing delinquencies.

Skills

Debt collection

Team leadership

Data analysis

Tools

LAP software

Job description

Roles and Responsibilities :

• Manage a team of collectors to achieve daily, weekly, and monthly targets for loan collection.
• Conduct regular visits to customers' homes to recover outstanding payments and resolve any issues related to home loans.
• Analyze data using LAP (Loan Accounting Package) software to identify trends and areas for improvement in debt management.
• Develop strategies for improving payment collection rates and reducing delinquencies.

Job Requirements :

• 3-10 years of experience in collections or debt management, preferably in the banking industry.
• Strong knowledge of cluster management, field collections, and loan collection processes.
• Proficiency in using LAP software for tracking and analyzing financial data.
• Experience with debt recovery techniques such as negotiation, mediation, or litigation.