Collection Officer

MNS Credit Management Group Private Limited; New Delhi; On-site; INR 350,000 - 500,000; Full time

Job summary

MNS Credit Management Group is a leading agency in debt collection and business information reports, established in 1996 and headquartered in New Delhi, India. The company handles domestic and international debt collection, first party collections, and related advisory services, employing a dynamic team of over 200 professionals.

The debt collection professional will review cases, contact debtors, negotiate settlements, and coordinate with legal teams to ensure timely recoveries, while

Qualifications

• Any Graduate with 2-4 years of experience in similar field.
• Intermediate skills using MS Office and database software.
• Demonstrated skill in negotiating and resolving conflicts.
• Ability to speak persuasively and listen critically.
• Ability to multitask and meet tight deadlines.
• Prioritize multiple tasks to ensure the successful completion of each debt collection attempt.

Responsibilities

• Review the file, check completeness of documents prior to initiate recovery action.
• Conduct basic search and trace the debtor company using various tools/website.
• Contact the debtor through phone and discuss the matter regarding due payments to clients.
• Speak with the decision maker in the company to settle the matter out of court.
• Sending demand emails to debtors for outstanding payments and regular follow up.
• Sending update emails to clients on regular basis.
• All actions performed in any file need to be updated in internal software system (Collection Tool).
• Co-ordinate with legal team to send Demand notice to debtors, as and when required.
• Schedule debtor visits and send visit report to clients.
• Prepare investigation reports to send to the clients.
• Send daily update on the development on the cases to the Team Leaders.

Skills

Negotiation

Communication

Multitasking

Deadline management

Education

Graduate degree (any field)

Tools

MS Office

Database software

Job description

MNS Credit Management Group is a leading and rapidly growing agency in the domain of soft Debt Recovery and Business Information Reports. Established in 1996 and headquartered in New Delhi, India, the company has over two decades of experience in providing professional and organized services in domestic and international debt collection, business information services, first party collection of accounts receivables, business advisory services, and legal & paralegal services. Catering to a diverse clientele including small to large enterprises across various sectors, MNS has a dynamic workforce of >200 employees, driving its vision of delivering comprehensive credit management solutions globally.

Debt Collection:

• Review the file, check completeness of documents prior to initiate recovery action.
• Conduct Basic search and trace the debtor company using various tools/website.
• Contact the Debtor through phone and discuss the matter regarding due payments to clients.
• Speak with the decision maker in the company to settle the matter out of court.
• Sending demand emails to debtors for outstanding payments and regular follow up.
• Sending update emails to clients on regular basis.
• All actions performed in any file need to be updated in internal software system (Collection Tool)
• Co-ordinate with legal team to send Demand notice to debtors, as and when required.
• Schedule debtor visits and send visit report to clients.
• Prepare investigation reports to send to the clients.
• Send daily update on the development on the cases to the Team Leaders.

Qualifications:

• Any Graduate with 2-4 years of experience in similar field.
• Intermediate skills using MS Office and database software.
• Demonstrated skill in negotiating and resolving conflicts.
• Ability to speak persuasively and listen critically.
• Ability to multitask and meet tight deadlines.
• Prioritize multiple tasks to ensure the successful completion of each debt collection attempt.