Collection Officer

India Shelter Finance Corporation; Indor; On-site; INR 134,000 - 201,000; Full time

Job summary

PeopleStrong Pte Ltd in India is seeking a collections-focused professional to manage loan EMI recoveries. You will contact customers by phone and field visits, pursue overdue payments and propose repayment solutions aligned with company policy.

The role requires high school education and emphasizes maintaining accurate records, regular customer contact, and achieving monthly collection targets under supervision.

Qualifications

• High School education is required.

Responsibilities

• Contact customers through calls and field visit for timely collection of overdue EMIs.
• Follow up on assigned delinquent account and ensure regularization of overdue accounts.
• Understand customer's payment issues and provide appropriate repayment solution as per company policy.
• Maintain regular contact with customers and ensure timely payment commitment and fulfilled.
• Maintain accurate records of customer interactions, payment commitments and collection status.
• Achieve monthly collection and recovery targets as assigned by the reporting manager.

Education

High School

Job description

Relationship Management Loans Risk Management Credit Analysis Collections

High School

Job Description

Key Responsibilities.

1. Contact customers through calls and field visit for timely collection of overdue EMIs.

2. Follow up on assigned delinquent account and ensure regularization of overdue accounts.

3. Understand customer's payment issues and provide appropriate repayment solution as per company policy.

4. Maintain regular contact with customers and ensure timely payment commitment and fulfilled.

5. Maintain accurate records of customer interactions, payment commitments and collection status.

6. Achieve monthly collection and recovery targets as assigned by the reporting manager.