Collection Officer

Aye Finance; Bardhaman; On-site; INR 180,000 - 300,000; Full time

Job summary

Aye Finance invites applications for a Field Collection Officer to engage borrowers and secure timely repayments across the Bardhaman region.

You will travel locally, negotiate payment plans, update records daily, and contribute to financial inclusion through disciplined recovery efforts.

Responsibilities

• Call, email, or visit borrowers with overdue EMIs to secure payments.
• Conduct local area travels across the region to trace defaulting or hard-to-reach clients.
• Set up realistic payment schedules or structured settlements for struggling accounts.
• Update software and logs daily with customer interaction notes, promises to pay, and collected amounts.

Job description

Role & responsibilities

• Customer Contact: Call, email, or visit borrowers with overdue Equated Monthly Installments (EMIs) to secure payments.
• Field Visits: Conduct local area travels across the region to trace defaulting or hard-to-reach clients.
• Plan Negotiation: Set up realistic payment schedules or structured settlements for struggling accounts.
• Record Keeping: Update software and logs daily with customer interaction notes, promises to pay, and collected amounts.