Collection Officer

Aye Finance; Nadia; On-site; INR 300,000 - 420,000; Full time

Job summary

Aye Finance is seeking a field collections professional responsible for visiting customers to recover outstanding amounts and verify NPAs. The role focuses on meticulous record-keeping of collection activities and coordinating with teams to resolve issues related to delinquencies.

The position emphasizes developing and implementing strategies to improve collection efficiency while maintaining compliance and customer courtesy throughout the process.

Responsibilities

• Manage field collections by visiting customers, identifying bad debts, and taking necessary actions to recover outstanding amounts.
• Conduct NPA verification and follow up on pending cases.
• Maintain accurate records of all collection activities, including customer interactions and transactions.
• Develop strategies to improve collection efficiency and reduce delinquencies.
• Collaborate with internal teams to resolve issues related to collections.

Job description

Roles and Responsibilities

• Manage field collections by visiting customers, identifying bad debts, and taking necessary actions to recover outstanding amounts.
  
• Conduct NPA (Non-Performing Asset) verification and follow up on pending cases.
  
• Maintain accurate records of all collection activities, including customer interactions and transactions.
  
• Develop strategies to improve collection efficiency and reduce delinquencies.
  
• Collaborate with internal teams to resolve issues related to collections.