Debt Collection Manager

Lorven Technologies; Chennai District; On-site; INR 200,000 - 420,000; Full time

Job summary

Lorven Technologies in Chennai seeks a collections associate to visit customers at registered, residential or business locations for payment follow-up. You will collect overdue EMI, loan, credit-card, or other dues through approved processes.

You will explain outstanding amounts, payment schedules, and available repayment options to customers, follow up on promised payments, and ensure timely recovery while maintaining accurate records of visits and outcomes.

Responsibilities

• Visit customers at registered/residential/business locations for payment follow-up.
• Collect overdue EMI, loan, credit-card, or other financial dues through approved processes.
• Explain outstanding amounts, payment schedules, and available repayment options to customers.
• Follow up on promised payments and ensure timely recovery.
• Achieve assigned daily, weekly, and monthly collection targets.
• Maintain accurate records of customer visits, payments, commitments, and follow-up actions.

Job description

• Visit customers at their registered/residential/business locations for payment follow-up.
• Collect overdue EMI, loan, credit-card, or other financial dues through approved processes.
• Explain outstanding amounts, payment schedules, and available repayment options to customers.
• Follow up on promised payments and ensure timely recovery.
• Achieve assigned daily, weekly, and monthly collection targets.
• Maintain accurate records of customer visits, payments, commitments, and follow-up actions.