Collection Officer

wroots global pvt ltd; Bangalore Rural; Sur place; INR 180 000 - 240 000; Plein temps

Résumé du poste

wroots global pvt ltd is hiring a Tele Collection Executive in Bangalore. The role focuses on contacting customers about outstanding payments and securing timely settlements. Strong communication and diligent follow-up are essential to manage commitments and resolve queries.

Experience in NBFC or collections is preferred; candidates should be ready to maintain records, meet productivity targets, and escalate issues when needed.

Qualifications

• Experience in NBFC or collections preferred.
• Good communication and follow-up skills required.

Responsabilités

• Make outbound calls to customers regarding outstanding payments.
• Follow up with customers for timely repayment and payment commitments.
• Explain outstanding dues and resolve basic collection-related queries.
• Maintain regular follow-ups with customers as per assigned schedules.
• Negotiate and convince customers for timely payments.
• Maintain accurate records of calls, commitments, and collection status.
• Achieve assigned collection and productivity targets.
• Escalate unresolved issues to the concerned team.

Connaissances

Communication

Follow-up

Negotiation

Description du poste

We are hiring for a Tele Collection Executive. Candidates with experience in NBFC or Collections are preferred. Good communication and follow-up skills are required.

Key Responsibilities

• Make outbound calls to customers regarding outstanding payments.
• Follow up with customers for timely repayment and payment commitments.
• Explain outstanding dues and resolve basic collection-related queries.
• Maintain regular follow-ups with customers as per assigned schedules.
• Negotiate and convince customers for timely payments.
• Maintain accurate records of calls, commitments, and collection status.
• Achieve assigned collection and productivity targets.
• Escalate unresolved issues to the concerned team.