COLLECTION MANAGER - JM4-WEST BENGAL

Muthoot Capital Services Limited; West Bengal; On-site; INR 300,000 - 420,000; Full time

Job summary

Muthoot Capital Services Limited is seeking a candidate for the Collections & Recovery unit in the NORTH 24 PARGANAS area. The selected person will handle EMI collections, follow up on pending payments, and coordinate with branches to resolve customer issues within TAT. Daily MIS reporting to the AM is required.

Graduate candidates with 1–3 years in the NBFC sector are preferred. Strong communication and disciplined follow-up are essential to achieve monthly targets and maintain service

Qualifications

• Graduate level education required.
• 1 to 3 years of NBFC sector experience preferred.
• Daily basis tele-logs and follow-ups.

Responsibilities

• Make daily calls to customers for EMI pending for the current month.
• Collect payments including check bounce charges and late fees.
• Maintain an error-free log and update MIS for the AM.
• Coordinate with collections team and branches to resolve issues within TAT.
• Aim to meet monthly targets without fail and adhere to company policies.

Skills

Collections Management

Collections Processing

Collection Maintenance

Education

HSC

BCom

BSc

Job description

Business Unit or Function COLLECTIONS & RECOVERY

Department COLLECTIONS

Territory NETWORK 2

Zone EAST

Area or State WEST BENGAL

Region WEST BENGAL

District / Location NORTH 24 PARGANAS

Hub or Dealer Details OF001-O-KOLKATA

Skills

Skills

Collections Management Collections Processing Collection Maintenance

HSC POST GRADUATION - OTHERS BACHELOR OF COMMERCE (BCom.) BACHELOR OF SCIENCE (BSc.)

Working Language

Job Description

• Should be a Graduate.
• Should have 1 to 3 Yrs. of Experience in NBFC Sector.
• Daily Basis Tele Log in.
• Internal and External Service Follow up.
• CallingcustomersfortheirEMIwhichispendingforcurrentmonthandgetitcollected alongwiththeircheckbouncechargesandlatepaymentcharges.
• Maintaining the error free log in.
• Coordinating with collection Team.
• Coordinate with branch's to solve customer issues with in TAT.
• Interacting with collection Team and providing feedback to reporting person.
• Reaching targets every moth without fail.
• Daily MIS to AM.
• Any other responsibility as may be assigned from time to time by the Competent Authority.
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.