Area Collections Manager

Bajaj Auto Credit Limited; Salem; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Bajaj Auto Credit Limited in Salem, Tamil Nadu invites an experienced Collections Manager to oversee the collections unit across branches and vendor partners.

You will monitor recovery of amounts due, plan portfolio allocations, lead field collection teams, and ensure compliance with NBFC norms. Travel within the area is required.

Additionally, the role emphasizes data analysis, MIS reporting, relationship management, and negotiation skills to meet targets.

Qualifications

• Graduate in any discipline.
• 5+ years experience in managing Banking or NBFC collection.
• Vendor management and team management skills.
• Hiring Collection Managers & Appointing Agencies, Building capacity.
• Willingness to travel within the assigned area and work on-site in Salem.

Responsibilities

• Plan allocation of portfolios to branches and agencies based on performance.
• Proficiency in collections management and recovery strategies.
• Maintain strong relationship management with branches, vendors, and customers.
• Analyze data and prepare MIS reports using MS Excel and related tools.
• Ensure NBFC regulatory compliance and effective communications.
• Lead and motivate field collection teams to meet targets.
• Travel within the area and work on-site in Salem.

Skills

Collections management

Vendor management

Team management

Negotiation

Relationship management

Data analysis

Communication

Education

Graduate in any discipline

Tools

MS Excel

Job description

Job Purpose

Managing the collections unit of Collection Managers and Vendors in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines and complying with regulators norms.

Duties And Responsibilities

• Planning allocation of portfolios to Branches and Agencies Based On Performance.

• Proficiency in collections management, active and recovery strategies in retail or vehicle finance.

• Strong relationship management skills for coordinating with branches, Vendors, and customers.

• Ability to analyze data, prepare MIS reports, and use basic MS Excel and other relevant software tools.

• Knowledge of NBFC operations, and regulatory compliance in financial services.

• Effective communication, negotiation, and conflict-resolution skills.

• Proven experience in leading and motivating field collection teams and meeting performance targets.

• Strong organizational and time-management capabilities with attention to accuracy.

• Willingness to travel within the assigned area and work on-site in Salem.

Key Decisions / Dimensions

• Management of high value cases

• Agency assessment and influencing in achieving targets

Major Challenges

• Portfolio Management – closing cases at Bucket X
• Managing difficult locations with scarcity of relevant talent
• Need to manage CM's and Agencies to achieve collection targets

Required Qualifications And Experience

• Graduate in any discipline
• 5+ years experience in managing Banking or NBFC collection
• Vendor management and team Management Skills
• Hiring Collection Managers & Appointing Agencies, Building capacity