COLLECTION MANAGER - JM3 - ASSISTANT MAN...

Muthoot Capital Services Ltd.; Guntur District; On-site; INR 600,000 - 900,000; Full time

Job summary

Muthoot Capital Services Ltd. in Kolkata, West Bengal, is hiring a Collection Manager (JM3 - Assistant Manager level) on a permanent basis. The role requires 3–9 years of experience in NBFC collections, daily EMI follow-ups, and close coordination with branches to ensure timely collections.

The candidate should be a graduate and able to maintain MIS and reporting as required. The position is a full-time role within the Collections department, with responsibilities spanning performance tracking,

Qualifications

• Graduate required in NBFC sector or related field.
• Experience in collections processes and log maintenance.
• Strong coordination with collections team.

Responsibilities

• Daily tele-logs and MIS updates to AM.
• Follow up with internal and external stakeholders for EMI collections.
• Coordinate with branch teams to resolve customer issues within TAT.
• Meet monthly collection targets consistently.

Skills

Collection Maintenance

Collections Management

Collections Processing

Education

BSc

Job description

COLLECTION MANAGER - JM3 - ASSISTANT MAN...

Posted On 06 Aug 2025

End Date 30 Nov 2027

Required Experience 3 - 9 years

Basic Section

Band JM3

Grade ASSISTANT MANAGER - 1

Designation COLLECTION MANAGER

Employment Type PERMANENT

Organisational

Line Of Business TWO WHEELER

Business Unit or Function COLLECTIONS & RECOVERY

Department COLLECTIONS

Territory NETWORK 2

Zone EAST

Area or State WEST BENGAL

Region WEST BENGAL

District / Location KOLKATA

Hub or Dealer Details OF001-O-KOLKATA

MCA/CM--AM/1443015

• COLLECTIONS
• WEST BENGAL

Skills

Collection Maintenance Collections Management Collections Processing

BACHELOR OF SCIENCE (BSc.)

Working Language

Job Description

• Should be a Graduate.
• Should have 1 to 3 Yrs. of Experience in NBFC Sector.
• Daily Basis Tele Log in.
• Internal and External Service Follow up.
• CallingcustomersfortheirEMIwhichispendingforcurrentmonthandgetitcollected alongwiththeircheckbouncechargesandlatepaymentcharges.
• Maintaining the error free log in.
• Coordinating with collection Team.
• Coordinate with branch's to solve customer issues with in TAT.
• Interacting with collection Team and providing feedback to reporting person.
• Reaching targets every moth without fail.
• Daily MIS to AM.
• Any other responsibility as may be assigned from time to time by the Competent Authority.
• Adheres to all company policies, procedures and business ethics code and ensures that they are communicated and implemented within the team.