Collection Manager - CV

SkillLabs; Bhagalpur; On-site; INR 300,000 - 540,000; Full time

Job summary

SkillLabs in Bhagalpur, Bihar is seeking a collections professional to manage assigned area collections and meet targets across resolution metrics, leakage controls, and flows. The role involves controlling NPAs, driving revenue through efficient collections, and coordinating asset verifications under SARFESI/Section 9 with court receivers.

You will track bucket and DPD delinquency, focus on nonstarters, and ensure quick customer issue resolution within defined TAT to maintain high customer

Responsibilities

• Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
• Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
• Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
• Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
• Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
• Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT

Job description

• Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
• Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
• Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
• Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
• Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
• Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT